Return Policy

Nura Natural products are made from only the best quality ingredients and we know that you will be impressed with the results. However, if within one month you’re not 100% satisfied with your purchase, please follow these instructions for a refund.


Terms & Conditions

Items should be returned in their original product packaging if at all possible. A full refund, minus shipping and handling costs, will be due provided the return is initiated within the return window of one month.

Replacements and exchanges are not supported. However, customers can return their original order for a refund, and create a new order as a replacement.


Instructions on how to return items

1. Use the Contact Form on the Contact page to request a merchandise return authorization–Please include your order number in the request.
2. A return slip and shipping label will be emailed to you.
3. Include the return slip inside the box and affix the shipping label to the outside of the box.
4. Ship package.

You will receive an email confirmation when the refund is processed.

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